FAQ

Q: Are your vans serviced and ready to go today?

All our vehicles are fully serviced and checked over. Cambelts are replaced if due or if no record of last replacement is available. All vehicles are sold with a minimum of 6 months, any less than that and a new MOT will be issued.

 

Q: How long would I have to wait if I liked a vehicle that I saw on your site?

Majority of vehicles can be turned around within 48 hours, quite often sooner depending on our workload.

 

Q: If I like a van I have seen on your website can I reserve it?

 

Yes, this is possible. We do ask our customers to put a small deposit on the vehicle prior to viewing on the site. If you are not happy with the description when you first view it we will simply refund your deposit.

 

Q: Do you take part exchanges?

 

Yes we do take part exchanges, including vans, so please bring it along and a valuation will be given straight away (we can also settle any outstanding finance).

 

Q: What sort of warranty do you give with your vans?

 

Our vehicles carry a 3 month or 3000mile parts warranty backed by us so everything is covered unless misused or damaged.

 

Q: Can I extend the warranty?

 

We can quote you for extended warranty to your requirements.

 

Q: How would you like me to pay for the vehicle?

 

Payment can be paid in various ways. Cash (up to £9000 on any one transaction), Bank Drafts, Building Society Cheques. Debit or Credit Cards (2% charge on Credit Cards), Personal or Business Cheques require clearance before collection.

 

Q: Do you offer finance?

 

Please see our Finance Section or ring for more details and options

 

Q: I am not VAT registered, do I still have to pay the VAT?

 

Yes, VAT has to be pais on Commercial Vehicles unless offered for sale Inclusive of VAT.

 

Q: Do you offer servicing after the sale?

 

Yes, we can offer servicing and repair, please contact our workshops for further details.

 

Q: Can you arrange Ply lining and sign writing?

 

We can arrange Ply lining and Sign Writing.

 

Q: Can you fit roof racks, tow bars?

 

We can arrange supplying and Fitting Roof Racks, Tow Bars, extra seats or windows as required.

 

Q: Do you have a contact for Commercial vehicle insurance?

 

Yes

 

Q: How often is your website updated?

 

The website is updated daily.

 

Q: Are the photos of the website generic photos or are they the actual vehicles?

 

The photos on the website are the actual photos of the van described.

 

Q: How long have Rowes Commercials been established?

 

We have been in the motor trade business over 30 years.

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